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Violence Prevention and Management Training Framework for NSW Health Organisations

Summary

This policy specifies the minimum standards for training delivered to staff across NSW Health and provides a consistent framework to enable staff to respond effectively to difficult, challenging, disturbed and/or violent behaviour of patients and visitors in the workplace.
Compliance with this policy directive is mandatory.
File size: 327 KB
Document type: Policy Directive
Document number: PD2017_043
Publication date: 30 November 2017
Author branch: Workplace Relations
Branch contact: (02) 9391 9373
Review date: 30 November 2022
Policy manual: Protecting People and Property: NSW Health Policy and Standards for Security Risk Management in NSW Health Agencies
File number: 16/427
Status: Active
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  • Clinical/Patient Services - Incident Management, Mental Health
  • Corporate Administration - Security
  • Personnel/Workforce - Occupational Health and Safety, Security
  • Affiliated Health Organisations
  • Board Governed Statutory Health Corporations
  • Cancer Institute
  • Chief Executive Governed Statutory Health Corporations
  • Community Health Centres
  • Dental Schools and Clinics
  • Local Health Districts
  • NSW Ambulance Service
  • NSW Health Pathology
  • Public Health System Support Division
  • Public Health Units
  • Public Hospitals
  • Specialty Network Governed Statutory Health Corporations
  • Divisions of General Practice
  • Health Associations Unions
  • Ministry of Health
  • NSW Ambulance Service
  • Public Health System
  • Tertiary Education Institutes
  • All staff